Today’s consumers are demanding higher and higher levels of customer service. Recent studies show that more than 90% of businesses view increased customer engagement as important or essential to business.
More than 80% of adults own and use a mobile phone regularly, and most mobile phones offer much more functionality than just voice calls. By partnering with Air2Web, financial institutions can provide timely, relevant, personalized information directly into the hands of their valued customers.
Air2Web has expertise and experience in providing financial institutions around the world with reliable value-added service over the mobile channel. With little or no impact on your current business practices and procedures, you can promote new services, reduce costs, and improve customer care by providing valuable information directly to your customers’ mobile phone.
Mobile is perfect for supporting Financial Services marketing initiatives:
- Check account balances
- Receive alerts on account activity
- Make financial transactions
- Extend customer relationships and build brand loyalty
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SERVICE ALERTS
Customers like to be informed. With Air2Web’s mobile communications tools, you can stay in touch with your customers better than ever before.
Your systems and applications can be integrated with Air2Web's mobile banking solutions in a matter of days. Your customers will begin experiencing a level of service, support and communication they never before have seen.
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 Email is a great way to send information, but many people only check personal email in the evenings and weekends.
Air2Web enables you to supplement Email or Phone notifications with mobile alerts which will reach your customers discretely and immediately wherever they are.
Your customers will repay your extra level of service with their continued loyalty. |
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PROMOTE
Financial Institutions spend hundreds of thousands of dollars each year in direct mail brochures and offers to their client base. Unfortunately, the vast majority of these brochures go straight into the nearest trashcan.
This tremendous marketing expense can be reduced drastically by utilizing Air2Web’s mobile marketing solutions.
Notify existing clients of new products and services. For a fraction of the cost of direct mail, you can get information into the hands of your clients, and test their initial interest in your promotions.
They have their phone in their hand when they get your promotional offers, so “Call for more information” is a simple click of the green button. OR they simply can “reply” to the text message to receive additional high quality product information in the mail. |
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